Privacy Policy

Welcome to Better Mobility Shop (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website careaidsshop.com or make a purchase from us. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment details (e.g., credit/debit card information, PayPal account details).
• Transaction Data: Purchase history, order details, and payment transaction records.
• Technical Data: IP address, browser type, device information, and cookies (see Section 5 for details).
• Communication Data: Correspondence with our customer service team via email (e.g., [email protected]).

2. How We Use Your Information

We use your data for the following purposes:

• To process and fulfill your orders, including payment processing and shipping.
• To communicate with you about your orders, inquiries, or customer service requests.
• To improve our website, products, and services based on user preferences and behavior.
• To prevent fraud and ensure the security of our payment systems.
• To comply with legal obligations and enforce our terms of service.

3. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in payment processing (e.g., PayPal, credit card processors), shipping, and website operation. These partners are contractually obligated to protect your data.
• Legal Compliance: We may disclose information if required by law, court order, or governmental regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Data Storage and Security

We take the security of your data seriously and implement industry-standard measures to protect it:

• SSL Encryption: All data transmitted between your browser and our servers is encrypted using 256-bit SSL technology.
• PCI Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) to safeguard payment information.
• Secure Storage: Your data is stored on secure servers, and access is restricted to authorized personnel only.
• International Transfers: As we serve customers globally (excluding some Asian countries and remote locations), your data may be processed in the United States or other regions with adequate data protection laws.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Functional Cookies: These remember your preferences (e.g., language, cart items) to improve website functionality.
• Analytical Cookies: We use tools like Google Analytics to understand how users interact with our site and improve our services.
• Marketing Cookies: These help us display relevant ads based on your interests (you can opt-out via your browser settings).

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Request a transfer of your data to another service.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

7. International Data Transfers

We operate globally and may transfer your data to countries outside your residence. We ensure such transfers comply with applicable laws (e.g., GDPR for EU customers) and use safeguards like standard contractual clauses.

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date. Continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

Thank you for trusting Better Mobility Shop with your privacy. We are dedicated to supporting your journey toward greater comfort and independence.